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Privacy policy

You privacy is guaranteed with us

We adopt a common sense privacy policy, where we keep your personal details confidential and only allow authorized agents to access the minimum necessary to complete your business with us. Of course, we also comply with the EU General Data Protection Regulation (GDPR).

Data collection

We only collect data that is necessary to facilitate your business with us. Specifically, depending on the level of business we have, we may collect the following information: internet browsing data (cookies and usage data), first name, last name, email address, gender, date of birth, phone number, billing address, shipping address, and body measurements.

Data storage and retention

We store all of your data securely in Switzerland. The majority are stored on the servers of our hosting provider and some data may be stored on our own systems. We will keep you data for as long as your account is active or until you request their deletion.

Data sharing

We do not share any personal data with any third parties. We do share a limited amount of anonymised data with Facebook and Google.

Communication

Apart from delivering your products, we will only contact you via email. We will keep the communication limited to that which is necessary to facilitate our business with you. If you have subscribed to any of our mailing lists, you will receive no more that one email per month from each list. You can unsubscribe from each of these lists at any time in your account or directly from an email.

Data deletion

You can send us a request to delete your account and all associated data at any time. We will delete your account and associated data within two weeks of your request or within two weeks from the date of delivery of your last ordered item. No claims for refunds, alterations, or exchanges will be accepted once all your data is deleted.